Payment Policy

PAYMENT POLICY

Last updated: July 2026

At DAWID TOMASZEWSKI, we are committed to providing a secure, convenient and transparent payment experience. This Payment Policy explains the payment methods available through our online store and how payments are processed.

1. Accepted Payment Methods

Depending on your country or region, you may pay for your order using one of the following methods:

  • Shopify Payments

  • Visa

  • Mastercard

  • American Express

  • Maestro (where available)

  • PayPal

  • Shop Pay

  • Apple Pay

  • Google Pay

  • Klarna

  • Sofort

  • Bank Transfer (Advance Payment)

The payment methods displayed during checkout are those currently available for your location.

2. Payment Currency

Unless otherwise stated, all prices are displayed and charged in Euro (EUR).

If you choose to pay in another currency (where available), the final amount charged may vary depending on the exchange rate applied by your payment provider or financial institution.

Any currency conversion fees are determined solely by your payment provider.

3. Payment Authorisation

When you place an order, your selected payment method will be authorised before your order is processed.

A purchase agreement is only concluded in accordance with our Terms & Conditions.

We reserve the right to refuse or cancel an order where:

  • payment authorisation fails;

  • incorrect pricing is displayed due to a technical error;

  • fraudulent activity is suspected;

  • products are unavailable;

  • legal restrictions prevent fulfilment.

If payment has already been received, any refunded amount will be returned using the original payment method wherever possible.

4. Credit and Debit Cards

Payments made by Visa, Mastercard, American Express or other supported cards are processed securely via Shopify Payments.

Your card details are encrypted during transmission using industry-standard security protocols.

For your protection, we do not store complete card numbers or security codes (CVV/CVC) on our own systems.

5. PayPal

If you choose PayPal, you will be redirected to the PayPal website or application to complete your payment.

Your payment is governed by PayPal's own terms and privacy policy.

Refunds for PayPal transactions will normally be credited back to your PayPal account.

6. Shop Pay

Shop Pay offers a fast and secure checkout experience for eligible customers.

If you use Shop Pay, your payment and saved checkout information are processed in accordance with Shopify's privacy and security standards.

7. Apple Pay and Google Pay

Apple Pay and Google Pay enable eligible customers to complete purchases quickly using compatible devices.

Authentication is carried out by your device using the security methods configured by you, such as Face ID, Touch ID or your device passcode.

8. Klarna and Sofort

Where available, Klarna and Sofort provide additional payment options.

These services are supplied by independent payment providers.

Any financing, instalment payments or deferred payment options are subject to the respective provider's own terms and approval process.

We have no influence over their credit assessment decisions.

9. Bank Transfer (Advance Payment)

If Bank Transfer is selected, payment must be received in full before your order is dispatched.

Our bank details will be provided after your order has been placed.

Please include your order number as the payment reference to avoid delays.

Orders may be cancelled if payment is not received within the specified payment period.

10. Taxes and VAT

For deliveries within the European Union, prices generally include applicable Value Added Tax (VAT), unless otherwise stated.

For deliveries outside the European Union, local import duties, customs charges, VAT or other taxes may become payable upon import.

These charges are determined by the authorities of the destination country and are the responsibility of the customer.

11. Payment Security

Protecting your payment information is one of our highest priorities.

We use secure payment technologies and encrypted connections (SSL/TLS) to safeguard payment transactions.

Payments are processed exclusively by authorised payment providers that comply with recognised industry security standards.

12. Fraud Prevention

To protect both our customers and our business, certain orders may be subject to automated or manual security checks.

Where necessary, we may request additional information to verify an order before dispatch.

Orders suspected of fraudulent activity may be delayed, cancelled or refused.

13. Refunds

Where a refund is approved, reimbursement will normally be made using the original payment method.

Refund processing times depend on the payment provider and your financial institution.

Typical processing times are:

  • Credit or Debit Cards: 3–10 business days

  • PayPal: usually within 1–3 business days

  • Klarna: according to Klarna's procedures

  • Bank Transfer: depending on your bank

Shipping charges are refundable only where required by applicable law or where we have made an error.

14. Payment Issues

If your payment is declined, we recommend:

  • verifying your payment details;

  • checking available funds or credit limits;

  • contacting your bank or payment provider;

  • selecting an alternative payment method.

If you continue to experience difficulties, please contact our Customer Care team.

15. Contact Us

If you have any questions regarding payments or billing, please contact:

DT Concepts UG (haftungsbeschränkt)

Richard-Wagner-Str. 25

10585 Berlin

Germany

Email: info@dawidtomaszewski.com

Telephone: +49 30 296 824 30

Last updated: July 2026

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